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How to Whitelist a Domain in the Malwarebytes Browser Extension

If Malwarebytes Browser Guard is blocking access to BeachesMLS / Solid Earth, you can whitelist the domain so the site loads correctly.


Domain to Whitelist

https://beachesmls.mysolidearth.com/resources/enter

Step-by-Step Instructions

1. Open the Extensions Menu

  • Click the extensions icon to open the full list of installed extensions.
  •  
  • Click Malwarebytes to open the Malwarebytes Dashboard panel.

2. Open the Malwarebytes Dashboard

  • In the Malwarebytes Browser Guard panel, click Dashboard.
  •  

3. Navigate to the Allow List

  • Locate the Allow List or Allow List / Exclusions section.
  • This is where you add trusted websites that Malwarebytes should not block.

4. Add the BeachesMLS Domain

  • Click Add or Add a URL.
  • Paste the domain:

    https://beachesmls.mysolidearth.com/resources/enter
    
  • Under "Which protection to turn off?", select:
    • Ads/Tracker
    •  
  • Click Add to list.


5. Refresh the Website

  • Reload the BeachesMLS page you were trying to access.
  • The site should now open without being blocked by Malwarebytes.

Still Having Issues?

If the problem continues:

  • Take a screenshot of your browser extensions.

  • Submit a Request or start a chat with our support team using the widget at the bottom right of your screen. 

  • If you’re already chatting, ask to speak with a staff member, and you’ll be transferred to an agent. 


Pro Tip

Once resolved, you can re-enable your ad blocker. Keep in mind that it may cause the same issue again if you open the dashboard in a new tab. 

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