BeachesMLS / RWorld

How to Use Superuser Access as Another Agent

Audience: Member Guide

Overview

This article explains how to use superuser access to switch into another MLS user profile from the new Add/Edit listing area.

Important: Once the switch is complete, you will have the same permissions and access as the selected user. Only use this feature when you are authorized to do so.

When to Use This

• Switch into another authorized MLS user profile
• Work under another user profile in the new Add/Edit listing area
• Return to your own user profile after the task is complete

Requirements

• Access to the new Add/Edit listing page
• The MLS user ID of the person you need to switch into
• Authorization to use superuser access
• Your own user ID so you can switch back after you finish

Steps

1. Open the new Add/Edit listing page in Flexmls.
   Matrix users should open Input Add or Change Listing to reach the same area.

Source document visual for superuser access.

2. In the upper-right corner, click the box that shows your initials.

Click your initials in the upper-right corner.

3. Locate the field next to FLR.
4. Replace your current user ID with the user ID of the person you need to superuser as.
5. Click Use.

Enter the other user's ID in the FLR field, then click Use.

6. Confirm that the system has switched into the selected user profile.
7. When you are finished, repeat the same process and enter your own user ID to switch back.

Switch back to your own user ID after you finish.

Expected Result

You are now logged in as the selected user inside MLS and will have the same permissions and access as that user until you switch back.

Troubleshooting

I do not see the initials box

Return to the new Add/Edit listing page. Matrix users should go through Input Add or Change Listing first.

I need to switch back

Repeat the same process, enter your own user ID in the FLR field, and click Use.

I do not know which user ID to use

Do not guess. Contact support or your office administrator before continuing.

Contact Support

Phone: [phone]
Email: [e-mail]
Chat: RWorld.com

Español

Resumen: Use este artículo cuando necesite cambiar a otro perfil de usuario dentro del MLS desde la nueva página de Add/Edit.

1. Abra la nueva página de Add/Edit listing en Flexmls. Si usa Matrix, seleccione Input Add or Change Listing.
2. Haga clic en el cuadro con sus iniciales en la esquina superior derecha.
3. Busque el campo junto a FLR.
4. Cambie su ID por el ID del usuario con el que necesita ingresar.
5. Haga clic en Use.
6. Cuando termine, vuelva a ingresar su propio ID para regresar a su perfil.